How to increase profits and reduce complexity in managing telecommunications costs


Added: 23-03-2007
Author: Peter Hum
Category: Communication
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Optimize the efficiency of your company or control voice, data, and the cost of the phone is hard work even understand the costs faced by many organizations. Communication in general is very difficult and complicated subject for many managers and senior business executives and the company because of this controversy, which is under the control than in other types of companies used. There are three typical ways of how companies manage the cost of telecommunications:

1.Laissez-faire Approach

This strategy involves buying goods and telecommunications services provider for small to intervene proactively manage these costs. For example, if there is little control over what products and services are ordered, little or no process or review any new audits telecom invoices for diversity, the inability to allocate telecom costs using granularly cost centers, departments concerned, adopt guidelines and processes to pass and pay the bills paid.

2.Piecemeal Approach

This method involves using an array of different materials and / or software to manage aspects of different Telecom using their cost involved. Companies in this category are generally cautious in managing some aspects of their corporate telecommunications costs, but do so in tactical and non-comprehensive (multi-vendor and multi-format). Common equipment used in these situations include call accounting, bandwidth usage and management of IT software assets. The challenge remains for the senior managers for the different results of the technical tools and how they came together to produce a big picture of total spending Telecom. In most cases, these tools give you only part of what the total actual expenditure in the business.

3.TEM - Telecom Expense Management Approach

This approach involves adopting a comprehensive view, strategic, and the public about how the cost of telecommunications and they continue to be managed in the whole business. Companies in this category adopt industry practices and improvement processes and systematic and centralized technology Wananunua, manage, process, cost allocation, use and pay for all communications throughout the organization. Best in class companies are embracing the program as a key item in their organization's strategic plan has more visibility than 90%, accountability, and management of their telecommunications costs as a whole. This compared with companies that taken proactively manage Industrial Average and Laggards that 67% of the cost of their wireline and only 57% of the cost of their phone **.

The third method, this approach little by little is usually done in Asia / Pacific between the size of the company. However, this approach, in itself, sharp and extra challenges. They include management of decentralized procurement and ineffective use, service with accurate inventory records are up-to-date, lack of expertise and staff to describe the complex and productive inspection, however Telecom bill for the countless types of services and service providers, lack of power delivered to track service relationship and service difficult to understand contracts and amendments, and, finally, trying to understand the exponential growth of travel expenses. Challenges effectively, if not addressed, result in cumulative losses in the telecommunications use each month.

How do we overcome this challenge? By adopting the TEM method. TEM of this relationship working together in a centralized process to achieve productivity and profit using money that came to identify inefficiencies in each step of the life cycle TEM.

Finally, there are financial benefits as a result of the use of ITEM plans go directly to the bottom line, thus increasing profits Demystifying complex also associated with managing the use of telecommunications. Like, companies must try to pass the TEM method to improve profitability, competitiveness, and productivity.




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